Privacy Policy

Who We Are

Dollhouse Photography Ltd is a photography business based at 199 Warstone Lane, Jewellery Quarter, Birmingham B18 6JR, UK. For inquiries about your data, contact us at info@dollhousephotography.co.uk or 0121 227 5028. Our company number is [COMPANY NUMBER]. We are committed to protecting your personal data and complying with UK data protection law.

What Data We Collect

When you use our contact form, we collect your name, email address, phone number, preferred shoot style, and message. We also collect technical data via Google Analytics and GTM cookies, including IP addresses, browser type, pages visited, and referral source. If you purchase products or book a session, Stripe processes payment card information (we do not store card details). Our email service provider processes your email address when you receive communications from us.

How We Use Your Data

We use your contact form data to respond to inquiries, provide quotations, and offer photography services. Your data may be used for service delivery, booking confirmation, and invoicing. With your consent, we use your email to send marketing information about our services. Technical data helps us understand how our website is used to improve our service. We do not use your data for automated decision-making or profiling.

Legal Bases

We process your data based on: (1) your consent, particularly for marketing communications; (2) performance of a contract when you book services or purchase products; (3) our legitimate interests in operating our photography business and understanding customer needs; and (4) legal obligation where required by tax or regulatory law.

Your Photographs

Client photographs and images from your photoshoot are your property. We will never publish, display, or share your images on our website, social media, or with third parties without your prior written consent and a signed model release or usage agreement. We may retain images for portfolio purposes only where explicit consent has been obtained.

Data Retention

We retain your contact form data and booking information for the duration of our business relationship plus a reasonable period thereafter to comply with tax and legal obligations. You may request deletion at any time, subject to legal requirements. Marketing lists are maintained only while consent is active.

Third Parties

We use Google Analytics and Google Tag Manager to monitor website traffic and performance. These services process your technical data according to Google's privacy policy. We also use an email service provider to send newsletters and service communications. Stripe processes payment information for online purchases. None of these parties use your data for purposes beyond service delivery unless you have consented separately.

Your Rights

Under UK GDPR, you have the right to: (1) access your personal data; (2) correct inaccurate data; (3) request erasure ('right to be forgotten'); (4) restrict processing; (5) data portability; and (6) object to processing. To exercise these rights, contact info@dollhousephotography.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk) if you believe we have breached data protection law.

Cookies

Our website uses analytics cookies for Google Analytics and GTM. These are not essential to website function. A consent banner allows you to accept or decline analytics cookies. Essential cookies necessary for website security and functionality are used without consent. You can manage cookie settings via your browser.

Changes to This Policy

We may update this privacy policy to reflect legal changes or business improvements. We will notify you of material changes by email or on our website.

✦ Book Now

We use analytics cookies to understand how visitors use our site. See our privacy policy.